APS Encourages Customers to Hang Up on Scammers

Jun 8, 2020
News Articles

As a leading propane supplier in the Prescott area, Barrett Propane Prescott is committed to creating a safe and trustworthy environment for all its customers. In line with this mission, we want to raise awareness about the scams that target innocent customers and ensure that our valued clients are well-informed and protected.

Don't Fall Victim to Propane Scams

Scammers are constantly looking for new ways to deceive unsuspecting customers and steal their hard-earned money. In recent years, the propane industry has seen an increase in fraudulent activities, where scammers attempt to manipulate customers over the phone or through email.

At Barrett Propane Prescott, we have encountered instances where customers have received calls from individuals claiming to be our representatives, asking for personal and financial information or demanding immediate payment for a supposed overdue propane bill. These scammers are skilled at sounding convincing and create a sense of urgency to pressure customers into making hasty decisions.

How to Protect Yourself

As a customer, it is vital to stay vigilant and educated on the latest scams to avoid falling victim to these tactics. Here are some essential steps to help protect yourself:

1. Verify the Caller's Identity

If someone contacts you claiming to be from Barrett Propane Prescott, always ask for their full name, employee identification number, and the purpose of their call. Legitimate company representatives will be happy to provide this information, and you can cross-reference it with our official records.

2. Never Share Personal Information

Protect your personal and financial information at all costs. Barrett Propane Prescott will never ask for sensitive details such as your social security number, credit card information, or driver's license number over the phone or via email. If anyone requests this information, it is likely a scam.

3. Don't Be Pressured into Immediate Payments

Scammers often create a sense of urgency to force customers into making immediate payments or risk consequences such as service disruption. Remember, Barrett Propane Prescott provides clear and timely billing statements. If you receive a suspicious call demanding payment, hang up and contact our customer service representatives directly to verify the status of your account.

4. Stay Informed About Latest Scams

Scammers are continually adapting their tactics, so it is crucial to stay informed about the latest propane scams. Regularly visit our website's Newsroom section to stay updated on the types of scams currently targeting the propane industry. Knowledge is your best defense against fraud.

Report Suspicious Activity

If you believe you have been targeted by a scammer or have encountered suspicious activity, please report it immediately to Barrett Propane Prescott. By reporting these incidents, you not only protect yourself but also help us in our efforts to combat fraud and create a safe environment for all customers.

Remember, scams can happen to anyone, but by staying informed and following these precautions, you can minimize the risk of falling victim to fraudulent schemes. Barrett Propane Prescott remains dedicated to providing reliable and honest propane services to our customers. Together, we can create a secure community and stand against scammers.

Kacy Cariaso
Glad to see APS taking customer safety seriously! 👏 It's important for us all to be vigilant and report any suspicious activity or calls. Together, we can protect ourselves and others from these propane scams. 💪🔒
Nov 11, 2023
The safety of our customers is our top priority! Let's stay alert 👀💪
Nov 8, 2023
Andrew Baca
Stay vigilant against scam artists.
Oct 18, 2023